Customize this policy for your products, payment processor, and applicable consumer law before launch.
Because downloadable products can be accessed immediately, purchases are generally nonrefundable once a download has been delivered or accessed, except where required by law.
If you receive the wrong file, a corrupted file, or a duplicate charge, contact North House Manual promptly through the Contact page. We will work to provide a functioning replacement or correct an eligible billing error.
Nothing in this policy limits nonwaivable consumer rights that apply where you live.